Return & Refund Policy
At Dailyst.pk, we aim to ensure customer satisfaction with every purchase. If you are not fully satisfied with your order, you may request a return or exchange under the conditions outlined below.
Return Eligibility
To be eligible for a return:
- The item must be unused, unworn, and in original condition
- The item must include original packaging, tags, and labels
- Return request must be made within 7 days of delivery
- Proof of purchase (order number or receipt) is required
Non-Returnable Items
Certain items cannot be returned or exchanged, including:
- Sale or discounted items (unless defective)
- Digital products or downloadable content
- Items damaged due to misuse or improper handling
Return Process
To initiate a return:
- Contact our support team via the Contact Us page
- Provide your order details and reason for return
- Our team will review your request and provide return instructions
Refunds
- Once your returned item is received and inspected, we will notify you of approval or rejection
- Approved refunds will be processed within 5–10 business days
- Refunds will be issued via the original payment method (where applicable)
Exchanges
We only replace items if they are defective, damaged, or incorrectly delivered. If you need an exchange, contact us within the return period.
Shipping Costs
- Return shipping costs are the responsibility of the customer unless the item received is incorrect or defective
- Original shipping charges are non-refundable
Damaged or Incorrect Items
If you receive a damaged or wrong item, please contact us within 24 hours of delivery with clear photos so we can resolve the issue quickly.
Contact Us
If you have any questions regarding returns or refunds, please reach out through our Contact Us page.